About us

Communicare in Southampton is a friendly, local charity that enriches the quality of life of lonely and isolated people in Southampton. Our committed volunteers act as good neighbours; they offer practical and emotional support in a variety of ways at no cost to the service users. 

What we do


Regular contact with the same volunteer, due to Covid-19 currently mostly through phone calls


Shopping for or with those who are frail, unwell or disabled

Out and About

Accompanying people out for a walk, out for coffee, to a favourite place or to a social gathering

DIY & Gardening

Helping with DIY, decorating, as well as gardening help, such as mowing the lawn, weeding and garden tidying


Providing transport to medical appointments and social engagements, where taxis and public transport are not an option

Family Help

Helping young families support their children through play and practical help

Hospital Homecoming

Thanks to CCG funding, we have been able to set up a service to support vulnerable people, who have recently been discharged from hospital. Communiteers help with small ‘settling back home’ tasks, including shopping, light cleaning and checking people have enough to drink and eat, with the main purpose of reducing hospital re-admission.

Hello Southampton

This telephone support service offers regular scheduled phone calls up to five times a week (Monday-Friday) to isolated or vulnerable people. Our team of Communiteers make calls to check on service users’ wellbeing and have a quick chat, providing reassurance and a friendly ear.

Please click here for more information and an introduction form in Word format, and click here for PDF format.

Mental Health Network

We are delighted to have led on setting up a mental health network, with the aim of bringing individuals and organisations across the City together, united by the vision to “make Southampton a mental health friendly City”. Membership is open to any individual or organisation wishing to become involved.

Unfortunately Communicare cannot offer nursing, personal care or legal advice, and the availability of help is always dependent on the availability of our volunteers. We do aim to meet as many requests as we can.

Our History

Communicare in Southampton was founded by Shirley Baptist Church in 1991 and expanded to include all churches from Churches Together in Shirley in 2001. In 2005, it became a Company Limited by Guarantee and achieved Charitable Status. In 2009, a second office was opened in Woolston. As of early 2015, Communicare’s main office was based in Southampton Voluntary Services in St. Mary’s and moved to Amplevine House in Dukes Road at the end of 2020, and continues to thrive.

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Meet The Team

Annie Clewlow

I’ve worked for Communicare under several titles; Manager, Trustee and Development Officer in the East. I love to network and meet others working to help those in need. My main focus currently is to find ways to involve everyone in their own communities, in whatever way suits them.

Emily Arbery
Fundraising & Finance Coordinator

I joined Communicare in 2012 after graduating with the OU in Business Studies. I love everything Communicare stands for – kindness, commitment and a passion to help others, so jumped at the chance to work as part of the team!

Bryony Sawers
Coordinator & Office Supervisor

I’ve been with Communicare since March 2016 and am the ‘Chief’ Volunteer Coordinator. I know all things service users and volunteers. I love putting together challenging quizzes for our tea parties.

Rebecca Beddall
Lead Coordinator

I am really excited to be joining Communicare as a Coordinator. I first came to Southampton as a university student and am happy to be back! I enjoy meeting new people and working with others, running, and reading.

David Pritchard

I have a keen interest in self development and helping others so naturally working with Communicare’s volunteers and service users is a step in the right direction for me. In my previous role I had correspondence with Communicare and I was very impressed with the services they provide so I’m really pleased to be part of the team.

Anna Pilgrim

I have volunteered with Communicare for some years and am excited to join the team as a Coordinator. I enjoy crafts, baking, sports and walking with my dogs. I will be helping to process referrals and shopping requests.

Liz O'Neill

I became aware of the fantastic work of Communicare when I joined my church in Southampton, and when I started looking for a new challenge away from nursing, the opportunity to join the Communicare team was just what I was looking for! In my spare time I enjoy walking, running, eating out and reading.

Jess Lee
Hello Southampton Coordinator

I am delighted to be working for Communicare on the Hello Southampton project as a coordinator. I enjoy working with our friendly team of both staff and volunteers who are also passionate about reducing isolation and loneliness and improving mental health and wellbeing. I have a strong passion for baking and can often be found in the kitchen trying out new recipes!

Abi Mason
Mental Health Network Administrator

I am super excited to be joining Communicare as the Mental Health Network Administrator and working together to make Southampton a Mental Health friendly city. I love going for walks and coffees with people, helping others and exploring creativity!

Nick Thomas
Development Officer

I’m very excited to join Communicare and be a part of this fantastic charity. Communicare is a charity I have heard so many good things about. I’m joining as a Development Officer looking at ways to develop and deliver commercial opportunities to increase the charity’s revenue. I enjoy lego time with my kids, playing hockey and attempting DIY projects that I hope my Father-in-Law doesn’t have to fix.

Tricia Kenyon
Service Development Officer

I love seeing people becoming the person they were designed to be and living their best life and I feel that we can’t do that without feeling connected. So Communicare feels like a perfect fit for me, especially as I’ve joined as a service development officer. I’ll be looking at what we’re doing already and seeing how we can add or improve – to get even more people feeling connected. I love God, people, dance, worship, my family, dog, nature and spontaneity.

Jackie Robinson
Project Development Officer

I found out about Communicare when I met Annie on a course I was leading several years ago and wanted to work for Communicare ever since. I originally trained as a social worker and have since worked as a learning and
development trainer for local authorities. I am a keen gardener, walker and enjoy being outside.

Our Board of Trustees

Miles Newton

Having strong connections with Woolston, I was keen to get involved with Communicare when they opened their new office on the East side of the City in 2009. Despite leading two churches, I am actively involved in the running of Communicare and try to attend events where possible. I am also an avid lover of ‘Miles’ tea!

Carolyn Renault

I am particularly interested in what can be done to help reduce the scourge of loneliness in Southampton. I became a volunteer as a way to combat my own loneliness after my husband’s death from cancer. Communicare volunteers are generous and loving people and have restored my faith in human kindness. I would love to see an increase in volunteer numbers so we can help even more people.

Barrie Worth

I originally became involved with Communicare by giving HR advice, having a background in HR through my Trade Union activities. Eventually I became a Trustee and am now heavily involved with recruitment and all HR issues. Photography is one of my passions, so I try to help Communicare with this where possible. I also enjoy being a Quiz Master, setting challenging and unusual questions for fundraising events.

Carolyn Page

I have been a strong Communicare supporter since working with them on a secondment year from John Lewis in 2006. Helping with a range of tasks, I have a good understanding of what it’s like to be a volunteer for Communicare and what is involved within the office. I have strong links with Highfield Church and also run my own kitchen design company. Asked to become a Trustee in 2016, I jumped at the opportunity to get more involved.

David Thomas

Since joining Communicare’s team staffing the newly established Woolston office in 2009, and helping match volunteers with service-users, I have undertaken many roles, from inducting new volunteers to weeding gardens. I am pleased to be a new recruit to the Trustees team, while remaining Communicare’s representative in the Woolston office once a week and being a hands-on volunteer whenever possible.

John Ansell

John has been volunteering with us since 2018 and is especially passionate about our social occasions including lunch clubs and tea parties. His interests include natural history, nature & books (mainly fiction and thriller). John wants to be a part of Communicare to “help as many people as possible”.

Hannah Silver