023 8021 6016 enquiry@communicareinsouthampton.org.uk

Refer somebody

We can help.

Due to the updated government guidance about social distancing and coronavirus, and in order to keep our clients safe, we are now asking our volunteers not to go into the home of people they help or take them on trips out.  Most of the people we support will fall into vulnerable categories as do many of our amazing volunteers.  We are organising telephone befriending for our volunteers to help relieve the isolation of our clients, and details about this have been sent out in an email to our volunteers. Please contact us if you have any questions.

Unfortunately our office is now closed due to coronavirus guidelines (the team are working from home) so please can you avoid posting us correspondence as we are uncertain how long it will remain closed depending on government guidance. If you are able to scan the correspondence and email it to us we will be able to access it that way as we are able to access email and answerphone messages remotely so that we can continue to help people at this difficult time.

Because we are restricted by the availability of volunteers, we currently have a large waiting list. We would recommend that you send us through information about anyone who would like to receive our help with the understanding that we will respond to you as soon as we are able. Thank you for your patience.

Communicare is happy to hear from anyone, from health professionals to concerned relatives, about people in need of help. If you would like to make a referral, we recommend you contact our main office which will give us an opportunity to discuss the person and their situation. If it is appropriate to proceed you can fill out our referral form (available to download below) and email it to us.

We know there are individuals who have care packages in place, or receive other support, but are missing the quality of life Communicare believes they should have. We try to provide this through our volunteers, however this help is not a substitute for a care package designed to meet needs that are the responsibility of the local authority, health services or personal carers.

We consider all referrals made to us, and in some cases a home visit will be required in order to assess the needs of the individual and ascertain what help we can offer. We try to meet as many referrals as possible, but this is subject to availability of volunteers as everything we do depends on them.

Below is our referral form, available to download as a Word document or PDF (please use whichever is most suitable for you). Please email your completed application form to referral@communicareinsouthampton.org.uk

PDF Referral Form

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Notes for Referrers

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Word Referral Form

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Privacy Information

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