023 8021 6016 enquiry@communicareinsouthampton.org.uk

Hospital Homecoming

We can help.

Hospital Homecoming is new initiative to support vulnerable people in the Southampton area leaving hospital that would benefit from low level, good neighbourly support in the early stages of returning home. We have a team of volunteers that are ready and waiting to help with short-term needs on returning home from a stay in hospital. Send us through information via the link below or call us now on 023 8021 6016. We aim to help quickly, but the more notice you are able to provide, the better.

What is the Hospital Homecoming (HH) project?

We have been successful in obtaining funding through the NHS Clinical Commissioning Groups (CCGs) for the new project ‘Hospital Homecoming’.

This new initiative will support vulnerable people leaving hospital that would benefit from low level, good neighbourly support in the early stages of returning home. Some of things we hope to help clients with are;

  • Ensuring that patients have food and heating on arrival home to reduce the risk of deterioration in health and well being
  • Having a cup of tea and chat with them
  • Shopping for/with service users
  • Short term provision of light housework, such as hoovering, unloading washing machine/dryer
  • Checking that agreed statutory care packages are being delivered
  • A daily phone call to check that all is well

We are creating ‘patches’ in Southampton and each volunteer will be within a 10-minute walking distance from the service user. We are using the existing ward boundaries within Southampton to establish each area, we will then allow the patches to develop naturally, based on the locality of the Communiteer. People can join any patch they would like; this might be their home or work patch and we are hoping that we can tap into the wider community with this specific project as it allows for people to dip in and out very easily. It is something people can get involved with even if they have a busy life or job; even 30 minutes of someone’s time may have a massive impact on the individuals being helped.

Please watch this video to find out more about the project.


  • Please be mindful of who you refer to us, we are a voluntary organisation and we do not offer professional/statutory services such as;
    • Professional Caring
    • Advice i.e. legal / end of life /financial
    • Medication assistance.
    • Ongoing cleaning services
    • Counselling

We are offering good neighbourly support only. 

  • We can only help if we have a suitable volunteer available, our service is not a guarantee so please do not use us as a replacement to statutory assistance but consider us as an added extra…we put the cherry on the cake!
  • The HH project is specifically to help people in the short term after discharge from hospital, the duration of provision of help will vary, but would not be expected to extend beyond four weeks in most circumstances. Any longer-term support requested would be handled as a new request to Communicare’s existing service. The normal waiting list applies.
  • Please fill in the forms with as much detail as possible to help us process the client quickly and to enable us to make the most suitable matches with our volunteers.
  • We do not have out of hours availability, the office is staffed 9am-5pm, Monday to Friday.

PDF Hospital Homecoming Introduction Form


Hospital Homecoming Introduction Form .docx